Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing total customer satisfaction through its world class manufacturing. Our objective is to anticipate the needs of all our clients as well as address them with lift trucks which deliver the value, the performance and the dependability that they really require.
Hyster fully believes in starting with the client. The company performs yearly focus groups and provides on-going voice of customer research that is conducted both online and in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to virtual, physical and environmental tests, so as to guarantee the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality Every Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like for example quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold all workers accountable for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster provides a range of excellent features as standard with all our products. By remaining devoted to our focus on both safety and quality, and by being innovative from start to finish, we provide some of the best material handling machinery on the market. These are just a few of the reasons why the corporation has become a leader in the business.